Legal & Policies

Our Policies

We believe in transparency. Here you'll find everything about how we handle orders, returns, and your data.

All sales are final unless the product arrives damaged.

1

Terms and Conditions

📜 Terms & Conditions of Sale 1. Customer Responsibility Customers must provide full, accurate, and legible information in the order form. Any incorrect or incomplete information may result in delays or cancellation of the order. 2. Payment All credit card payments must be authorized online. In the event of non‑authorization, Shopping Hub is not responsible for partial or complete failure of acceptance. 3. Duties & Taxes Customs duties, import taxes, and other levies applicable in the destination country are the sole responsibility of the customer. Prices displayed on our website do not include such duties or taxes. 4. Order Processing & Delivery Standard processing and delivery time is up to 7 days. If an order cannot be processed within this timeframe, Shopping Hub will inform the customer at the earliest. Delivery timelines may vary depending on product availability and shipping conditions. 5. Product Information While every effort has been made to reproduce colors accurately, minor variations may occur due to fabric dye properties and screen resolution. Customers should consider these variations before placing an order. 6. Availability All items offered are subject to availability at the time of placing the order. In case of unavailability, customers will be notified promptly. 7. Pricing & Changes Designs and prices are subject to change without prior notice. Shopping Hub reserves the right to update or modify product details at any time.

2

Shipping and Return Policy

Shipping Policy We ship within 3-5 business days. Tracking information will be shared via WhatsApp. Exchange Policy 1. No Returns We do not accept product returns. Exchanges are available only if the product is damaged, faulty, or has size issues. 2. Eligibility for Exchange Items must be unused, in good condition, and returned in their original packaging. Exchange requests must be made within 5 days of delivery. Only products sold directly by Shopping Hub are eligible. 3. How to Request an Exchange Send your Order ID or Invoice image via WhatsApp at 9798009394 or email us at kendresk21@gmail.com Provide your Email ID. Describe the issue (damage, fault, or size problem). 4. Shipping for Exchange Customers must send the parcel back using any private courier service. Courier charges are borne by the customer. Currently, we do not provide a pick‑up facility. 5.RETURN address D-151 , 4TH FLOOR, NEW RAJINDER NAGAR, SHANKAR ROAD, NEW DELHI-110060

3

Privacy Policy

Privacy Policy 1. Introduction We are committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and safeguard your data when you use our services. 2. Information We Collect Personal details (name, address, phone number, email) for order processing. Payment information for completing transactions. Cookies and usage data to improve website performance. 3. How We Use Your Information To process and deliver your orders. To communicate with you via email, SMS, or phone regarding your purchases. To improve our services and customer experience. 4. Sharing of Information We do not sell, rent, or trade your personal information to third parties for marketing. Information may be shared only with trusted partners (e.g., payment gateways, logistics providers) strictly for order fulfillment. 5. Cookies We use cookies to enhance your browsing experience. Third‑party cookies are beyond our control; please check their respective policies. 6. Security We use secure servers and encryption to protect your data. Customers are advised to regularly update their account passwords for added privacy. 7. Your Rights You may update or correct your personal information at any time. You may request deletion of your account information subject to legal and transactional requirements. 8. Contact Us For queries regarding this policy, please contact our support team. ​

4

Contact Us

📞 Contact Us We’re here to help you with any questions, concerns, or support you may need. 🕒 Customer Support Hours Available: 10:00 AM – 7:00 PM (IST) Days: Monday to Saturday 📱 Phone & WhatsApp Call or WhatsApp us at: 9798009394 📧 Email Write to us at: kendresk21@gmail.com

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